Language:

Helpline: + 48 703 20 20 20
Charge of PLN 1.29 gross/min of each call, service provider: Progress Plus s.c.

Headquarters

Przewozy Regionalne sp. z o.o.
ul. Kolejowa 1
01-2017 Warszawa 


phone: (+48) 22 439 6052 or (+48) 22 439 6051 (main office)
fax: (+48) 22 439 6053  (main office)
e-mail:
 info@p-r.com.pl (common mailing address)

 

You can also directly contact the offices responsible for each operations. This exact choice will let us provide you quicker with the information you need.

Transport Debt Collection Office (Kolejowa 5 str. 60-715 Poznań)
- complaints regarding travelling without a valid ticket or travel document
e-mail: windykacja@p-r.com.pl 
phone: (+48) 783 933 069,(+48) 783 933 067,(+48) 783 933 070,(+48) 783 932 872 
fax: (+48) 61 633 43 54

Settlement and Income Record Office (Lubelska 46 str. 10-410 Olsztyn)
- reimbursements for unused or partially used tickets and additional fees paid on the train
e-mail: reklamacje@p-r.com.pl
tel.: (+48) 783 933 023,(+48) 783 933 027,(+48) 783 933 038 

Commerce Office (Kolejowa 1 str. 01-217 Warszawa)

- custom (special) train ordering 
e-mail: przejazdykomercyjne@p-r.com.pl
fax:(+48) 22 47 44 866

- REGIOcard ordering
e-mail: regiokarta@p-r.com.pl
phone:(+48) 783 932 887

- group travel requests  
phone: (+48) 22 47 32 354 

- promotion and advertisement
e-mail: reklama@p-r.com.pl